Help

If you are an existing customer, you can obtain support here by using the electronic form below. We will make every effort to respond within 24 hours.

What is your name? [required]
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What is your email address? [required]
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Please confirm your email address [required]
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What kind of user are you? [required]
What is the name of your institution (school, college, university, etc.)? [required]
If you are a student, what is the name of your teacher?
What is the username in your textbook? (It can be found on the inside back cover of the book.)
Or if there is no username in your book check the box:
Which English Course title(s) are you using? [Check one or more boxes.]







Where did obtain the title that you are using? [Check one box.]





What aspect of The English Course are you having trouble with? [Check one or more boxes.]




What kind of device are you trying to use The English Course with? [Check one box.]





What is the manufacturer, model of the device and the operating system (OS) name and version you are trying to log in with? [required]
Manufacturer (e.g. Apple):
What is/are the problem(s) that you are experiencing? [Check all boxes that apply.]















Please confirm which things you have done previously. This will help in identifying the problem. [Check all boxes that apply.]



I clicked on ‘I agree…’  after I viewed the Privacy and Confidentiality Agreement at the Study Centre website.
I received an email message from theenglishcourse.com asking me to confirm my email address.

My teacher informed me of the enrolment key for my course and this is the key I have been using when trying to enrol in the course.

Do you have any other message or information you wish to include with this help request?
 

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